Returns & Exchanges

We want you to love your glow, but if you are not completely satisfied with your Starface purchase, we offer a 30-day return window for unopened and unused products. Please note that for hygiene reasons, used pimple patches cannot be returned unless they are defective.

1

Check Your Eligibility

Ensure your items are in their original packaging, unused, and within 30 days of the delivery date.

2

Start Your Request

Visit our online returns portal and enter your order number and zip code to generate a prepaid shipping label.

3

Pack and Ship

Securely pack your items, attach the provided return label to the outside of the box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing